Maître Philippe CANO

Avocat au barreau d'Avignon

Compétences : Droit de la famille, des personnes et de leur patrimoine, Droit immobilier, Droit du travail et social, Droit du crédit et de la consommation, Droit du dommage corporel, Droit de la sécurité sociale et de la protection sociale, Droit pénal, Procédure d'appel

Barreau : Avignon

Adresse : 10 avenue de la Poulasse 84000 AVIGNON

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Publié le 29/10/2018

RETARD DE VOL AERIEN ET RESPONSABILITE DE L'AGENCE DE VOYAGE

Article juridique - Droit des transports

Par Me Philippe CANO

RETARD DE VOL AERIEN ET RESPONSABILITE DE L'AGENCE DE VOYAGE

Quel recours contre l’Agence de Voyage si un vol est retardé ?

Il existe une procédure d’indemnisation particulière par la Compagnie aérienne. Est-ce que cela interdit aussi de se retourner contre son Agent de voyage ?

NON selon la Cour de cassation, qui dans un Arrêt du 11 juillet 2018, a rappelé que l’Agent de voyage est « responsable de plein droit ».

Ceci signifie que l’Agent de voyage peut, même s’il n’est pas responsable par exemple du surbooking de la Cie Aérienne, supporter une indemnisation spécifique, sauf à démontrer que le dommage est dû soit au voyageur, soit à un tiers – mais il faut que ce ne soit pas les fournisseurs de services de voyage prévus au contrat, donc la Cie Aérienne est exclue-, ou bien à la force majeure.

Me Philippe CANO, Avocat à AVIGNON

Postulant près la Cour d'Appel de NIMES.